Legal

Privacy Policy 

Introduction

At Bright Creative Group we are committed to fair practices that protect and respect your privacy. We want you to tell you how we use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold. To make this notice easy to find, we make our policies available on every page of this website.

Laws, Regulations and Supervisory Authority.

This Privacy Policy is governed by the laws of Portugal without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

The laws that govern personal data in Portugal are:
  • REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).
  • Lei n.º 67/98 de 26 de Outubro, LEI DA PROTECÇÃO DE DADOS PESSOAIS.

The independent authority that upholds information rights in the public interest in Portugal is the Comissão Nacional de Protecção de Dados (the “CNPD”). Further information can be found at https://www.cnpd.pt.

Information we may collect from you

Bright Creative Group may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.

 

Information you give us

You may give us information about you with your consent, including, but not limited to:

  • By filling in a form or sending us an email.
  • Participating in our member communities.
  • Applying for a job at Bright Creative Group.

This information may be personal or related to your business or employment history. You may give us information for legal reasons, such as to enter into a contract with us, when you are buying services from us, or when you are taking a job at Bright Creative Group.

Information we collect about you

If you visit our website we may automatically collect information about you, for example:

  • Technical information.
  • IP addresses.
  • Information about what type of device you use to connect to our website. What parts of our website you click on and how long you look at our website.
Information we receive from other sources

We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on their behalf.

We also work with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them as part of the service we provide, or for legal reasons.

Why does Bright Creative Group collect personal information?

Bright Creative Group collects information for some or all of the following reasons:

  • To provide services to you upon your request.
  • To provide information about products or services you have shown interest in purchasing within a reasonable time afterwards.
  • To provide information to you about products or services you have purchased from us, our partners, or related products or services.
  • To employ you or consider you for employment.
  • To provide services to you under contract.
  • For legal reasons, for example, if you have entered into a contract with us.
What legal basis does Bright Creative Group have for processing my information?

Bright Creative Group may legally process the information we have about you for any of the following reasons:

  • We have a contract with you.
  • You have given us permission to do so.
  • We must provide services to a customer.
  • To comply with the law.
How long will you keep my personal information?

Bright Creative Group will not retain your personal information for longer than required. We will keep your personal information:

  • For as long as required by law.
  • Until we no longer have a valid reason for keeping it.
  • Until you request us to stop using it.

We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.

If you have questions about our Data Retention Policy, please contact: geral@brightcreativegroup.com 

Where we store your personal data

Bright Creative Group is incorporated in Portugal. We primarily store and process your personal data in the EU. Any data may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Some examples of reasons your data may be processed outside of the EEA include:

  • Technical support services.
  • Customer support services.

If your personal data cannot be processed within the EEA, we will:

  • Comply with all other data protection principles.
  • Where possible, be to a country that is on the list of the EU Commission’s countries that provide adequate protections for the rights and freedoms of data subjects.
  • If the transfer is to the United States of America, we will use reasonable endeavours to make sure they participate in the Privacy Shield program.
  • Make sure we have assessed the adequacy of protection in all other cases.
Is the information collected through the service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Who might Bright Creative Group share your information with?

Bright Creative Group may share anonymised data not linked to any personal identification information with third parties, either because you have consented to allow us to do so or for contractual or legal reasons. For example, we may share your personal information with: Subcontractors and third parties for the purpose of the performance of a contract that we hold with them or that we hold with you. With third parties because you have given consent.

Other reasons Bright Creative Group may share your personal information with a third party – Bright Creative Group will share your personal data with third parties for the following reasons:

  • If Bright Creative Group must comply with a legal obligation.
  • To enforce or apply our Website Terms of Use or other agreements.
  • To protect the rights, property, or safety of Bright Creative Group, our clients or others.

 

Bright Creative Group subcontracts third party services for the processing of some personal data collected. The companies we contract are carefully chosen to ensure that the processes and procedures necessary to comply with data protection legislation are safeguarded.

We list below the companies that are subcontracted by Bright Creative Group, as well as the data and the purposes for which the data is communicated to them:

  • The Rocket Science Group (under the brand name Mailchimp) – Company that provides the platform used to create, manage and send Bright Creative Group’s newsletters. Privacy Policy
  • Facebook Ireland Limited -Company that owns social media (Facebook.com and Instagram.com) used by Bright Creative Group to promote and advertise its services and products. Its relationship with Facebook is governed by the privacy policy of the platforms themselves.
  • Google Ireland Limited -A company that owns several products and a vast online advertising network, used by Bright Creative Group o promote and advertise its services and products. Your relationship with Google is governed by its Privacy Policy.


This list of entities may change at any moment. 

Your Rights

Bright Creative Group will respect your legal rights to your data. Below are the rights that you have under law, and what Bright Creative Group does to protect those rights:

  • The right to be informed: Bright Creative Group is publishing this Privacy Policy to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.
  • The right to access: You have the right to access your information. Please contact Bright Creative Group’s Data Protection Officer at geral@brightcreativegroup.com if you wish to access the personal information Bright Creative Group holds about you.
  • The right to rectification: If the information Bright Creative Group holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact our Data Protection Officer if you need us to rectify your information: geral@brightcreativegroup.com .
  • The right to erasure: This is sometimes called ‘the right to be forgotten’. If you want Bright Creative Group to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer: geral@brightcreativegroup.com
  • The right to restrict processing: You have the right to ask Bright Creative Group to restrict how we process your data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want Us to restrict processing of your data, please contact our Data Protection Officer: geral@brightcreativegroup.com
  • The right to data portability: Bright Creative Group must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this affecting the usability of your data. Please contact our Data Protection Officer if you want information on how to port your data elsewhere: geral@brightcreativegroup.com. This right only applies to personal data that you have provided to us as the Data Controller. The data must be held by us by consent or for the performance of a contract.
  • The right to object: You have the right to object to Bright Creative Group processing your data even if it is based on our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purposeless of statistics. If you wish to object please contact our Data Protection Officer: geral@brightcreativegroup.com
  • The right to withdraw consent: If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Bright Creative Group must stop processing your data. If you want to withdraw your consent, please contact our Data Protection Officer: geral@brightcreativegroup.com 
  • The right to complain to a Supervisory Authority: You have the right to complain to the CNPD if you feel that Bright Creative Group has not responded to your requests to solve a problem. You can find their contact details here: https://www.cnpd.pt
Cookies

Cookies are used to collect information about how visitors use our site and interact with us. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site and the pages they visited.

Cookies we use at Bright Creative Group:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please find the instructions below to learn more:

Internet Explorer:

  1. Click on Tools > Internet Options in the main toolbar.
  2. Select the Privacy tab to view your settings.
  3. Move the slider to the level of privacy you prefer.

Google Chrome:

  1. Click the spanner icon in the top right-hand corner of the browser and select Settings from the drop-down menu.
  2. Click on Show advanced settings at the bottom of the page.
  3. Select Content Settings under the Privacy heading.
  4. Manage your preferred cookies settings from this page.

Safari (Mac Only):

  1. Click on Safari in the toolbar, then select Preferences from the drop-down menu.
  2. Click Privacy to view cookie preferences (note: Safari blocks third-party cookies by default).

The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take action when possible in response to Do Not Track requests.

For further information regarding cookies, please visit www.allaboutcookies.org

Links to Other Websites

Our website may contain links to and from websites of our partners, suppliers and other third parties. We have no control over the content or links displayed on these sites. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for any such policies. Please check these policies, where available, before you submit any personal data to these websites.

Children

Bright Creative Group does not believe its website or marketing content is appealing to children, nor is it directed at children under 13. Bright Creative Group does not knowingly collect personally identifiable data from persons under the age of 13.

Changes to Our Privacy Policy

Bright Creative Group has the discretion to update this privacy policy at any time. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

Last Updated: October 15, 2019